• +27 71 647 7282

  • media@overflow.co.za

Site Settings

Setting up details about you site name, domain and logo is very crutial step while starting your online business. On this page you will need to add below items in your site settings :

  • Site Name

  • Subdomain / Site URL is an auto assigned URL based on your choice in signup process. This URL is an temporarily auto URL by the Shopespot platform .
    your-store-name.shopespot.com is assigned during registration process.
    This URL is unique and cannot be change by a partner. Looking for a custom URL ! Contact Us via chat / email support. 

  • Custom Domain is your website domain that is owned by you. You can follow domain settings to assign any domain that you own to your Shopespot store.

  • Store Logo is a part of your website theme that is shown to your end customers. 

  • Favicon is a small icon that appears in your browser tab. 

Steps:

  1. From your Shopespot admin, go to Configuration -> Settings

  2. Click Site Settings.

  3. In this section all the relavent details.

Site Password Settings

Steps:

  1. From your Partner Console , go to Configuration -> Settings -> Site Password Settings.

  2. Scroll to the Password protection area, and click Enable.

  3. In Password, enter the password that you'll give to the customers who you want to be able to access your online store.

  4. In the message write message you want to show to your customers.

  5. In background image show the image you want your customers to see.

  6. Click submit.

Contact settings include:

  • Sender Email: Used for customer communication and replies.

  • Contact Email: For general inquiries via the website.

  • Order Enquiry Email: Receives order notifications.

  • Support Email: For customer support queries.

  • Enquiry Email/Phone: Listed on the website for customer questions.

These settings streamline customer interactions across different needs

Steps:

  1. From your Shopespot admin, go to Configuration -> Settings

  2. Click Contacts.

  3. In this section all the relavent details.

Add Social Media Links

To add social media links to your website’s footer, follow these steps:

1. Go to Configuration > Social Media.

2. Simply paste the URL for each platform in the corresponding field.

-If you do not have an account on a specific platform, leave that field blank. The corresponding icon will automatically disappear from the footer of your page, ensuring a clean and relevant appearance.

3. After entering the desired links, remember to click Save to apply your changes.

Set up newsletter

Steps:

Setting Up a Custom Domain

  1. Access Domain Setup:

    • In your Dashboard, go to Configuration > Settings > Domain Setup.

  2. Enter Your Domain:

    • Type in your domain name (e.g., mydomain.com).

  3. Verify Domain:

    • Click the Verify button. If your domain name already exists on the Shopespot platform, you’ll receive a notification. If not, your domain will be approved.

  4. Update Domain Provider:

    • Log in to your domain provider’s cPanel and add the Server A Record provided in the top right corner of your Shopespot Domain Setup page.

NB: Custom domains are not generated by Shopespot. This requires you to purchase a custom domain from domain providers/vendors outside of Shopespot.  This also assumes your custom domain is Live and is holding no content (parked).

Recharge your Shopespot Wallet

You can recharge your Shopespot wallet and use that wallet money to book shipments with Shopespot Delivery.

Information on this page

Add money to your Shopespot wallet

Steps:

  • From your Shopespot admin, go to Configuration -> Wallet

  • Click on the Add Money button

  • A popup will appear to add money to your Shopespot wallet

  • Enter amount

  • Click on the Add money button

  • You will be redirected to a new page to complete the transaction

  • Follow on-screen instructions to complete the transaction

  • After successful payment, a message will appear saying: "Your payment has been successfully processed!"

  • You can check your wallet balance by clicking on the Back to Wallet button or by navigating to Configuration -> Wallet

Set up galleries

You can create media galleries and show them on different pages

Information on this page

Create a gallery

Steps:

  • From your Shopespot admin, go to Components -> Galleries -> Add Gallery

  • Add categories

    • Click on the Add category button

    • A new category section will be added at the end

    • Set category title

    • Set category image

    • Add media

    • Click on the Add media button

    • A new media section will be added at the end of the current category

    • Set media title

    • Set media type

    • Set media file if Image is selected as media type otherwise set iframe tag in media file field (for example you can get iframe tag from youtube video -> share -> embed)

    • Set style of the gallery to Grid View or Slider View as per your requirements

    • If Grid View is selected as the gallery style, you can also set the following fields

    • Maximum per view: maximum number of media-items that you want to show in a single view, set it to 0 if you want to show all media-items

    • Maximum columns: number columns that you want to add to the grid view, set it to 0 if you want to go with the default value

    • Set status to active if you want to enable this gallery otherwise select inactive

    • Click on the submit button

Create email campaign

Steps:

  • From your Shopespot admin, go to Marketing -> Email Campaigns

  • Click on the + button on top right corner

  • A popup will appear

  • Select email template

  • You will be redirected to the Add Email Campaign page

  • Select member group

  • Set email subject

  • Modify email content based on your needs

  • Select send type to:

  • Manual: if you want to send emails immediately or manually

    Scheduled: if you want to schedule emails at specific date and time

    • Event: if you want to send emails based on following events:

      • Discount reminder: Remind subscribers of expiring discounts/sales

      • New purchaser: Thank subscribers after their first purchase

      • Repeat purchaser: Thank subscribers again after their second purchase

      • Review request: Request subscribers to review recently purchased products

      • Lapsed purchaser: Win back subscribers who have not purchased in last 30 days

      • Blog post announcement: Automatically send a newsletter to all subscribers after a blog post is published 

    Click on the Submit button

Set up Google Shopping

  • From your Shopespot admin, go to Configuration -> Sales Channels -> Google

  • Connect Google Account

    • Before connecting your Google account please make sure that pop-ups are allowed in your browser 

    • From the Google Account tab, click on the Connect account button and follow the on-screen instructions to log in with Google

  • Meet All Merchant Center Requirements

    • After connecting to a Google account you will be redirected to the Merchant Center Requirements tab

    • Please read all merchant center requirements very carefully and fulfill all requirements

    • Click on the Next button

  • Connect Google Merchant Account

    • After fulfilling all merchant center requirements you will be redirected to the Google Merchant Account tab

    • From the Google Merchant Account tab, all Google Merchants will be listed that are linked with your Google account

    • Optionally you can also create a new Google merchant account by clicking on the Create new button, you will be redirected to Google, follow the on-screen instructions to create a new Google merchant account, after creating a Google merchant account, reload our Google Shopping setup page, your newly created Google merchant account will be listed here

    • Click on the Connect button next to the Google merchant account that you want to connect

  • Sync Products

    • After connecting to Google merchant account you will be redirected to the Sync Products tab

    • From the Sync Products tab, you can upload products in one of the following ways

      • By clicking on the Upload products button, you will upload all new products and product changes if any

      • By clicking on the Upload products as new button, it will remove all existing products from google merchant center and upload all as new

Set up Google Analytics

Google Analytics allows you understand the actions that people take on your website. You can set up Google Analytics by following these simple steps:

Information on this page

Create Google Analytics account

Steps:

Add Google Analytics to your website

Steps: